A Voice of the Customer Platform for Improving Customer Experience

Tatvam aggregates and analyzes qualitative customer feedback from any channel.

Collect, Manage and Analyze Customer Comments from Any Source

Improve customer experience by consolidating feedback and commentary from across all your customer feedback channels. Tatvam uses technology like Natural Language Processing, Machine Learning, Sentiment Analysis and Rich Data Visualizations, to create userfriendly way to minimize the time you spend reading comments, and maximize the time you spend taking action. 

Respond Faster

Through real-time feeds and custom alerts, you will never miss out on responding to an important customer message.

Identify Insights

Tatvam gives you all the tools you need to get high-value actionable insights from your customer comment data.

Measure Results

Track your ratings across multiple channels, compare performance, benchmark against competition and share results across your company.

Increase Revenue

Tatvam delivers a simple way to create a data-driven process for improving your customer experience and increasing company revenue.

Our Platform

Advanced Technology Made Simple to Use

Tatvam was built to facilitate the process of analyzing text-based comments faster and easier for users of any skill level. 

Our highly advanced and user-friendly platform requires no programming knowledge at all. Our customers benefit from AI-generated insights to consistently improve their customer experience. 

Experience The Fastest Way to Analyze Your Customer Feedback
community management tool

Industry Specific Solutions by Tatvam

airline passenger experience

Airport

Capture and understand passenger sentiments easily and improve their experience.

Learn More

customer feedback analysis

Attraction

Increase Attraction Revenue by analyzing guests’ sentiment. Use their feedback more smartly.

Learn More

Digital Media Experience

Digital Media

Make community management easy and improve productivity. Have a better analysis of the gamer experience.

Learn More

What Our Clients Say

Latest Blog Posts

img
05

Oct

Defining Passenger Experience: Customer Satisfaction in the Aviation Industry

There is a lot that goes into ensuring passenger satisfaction in the airline industry. An airline pain index published in 2019,...

img
16

Sep

Ensuring Safety: Tracking Important Topics, Acting Fast, and Measuring Results

How top visitor attractions are using Tatvam during the COVID-19 pandemic to receive important alerts, measure guest sentiment and ensure a...

img
07

Sep

Complete Guide on Community Management For Gaming

Industry estimates show that there are over 2.5 billion gamers worldwide. 2.2 billion of those gamers utilize smart devices to access...