Manage and analyze customer feedback comments from social media, online reviews, surveys, support emails and more in one solution.
Collect, Manage and Analyze Customer Comments from Any Source
Tatvam helps you listen to your customers better. By consolidating feedback and commentary from across your survey efforts, social media, review sites, and support channels into a single environment you can spend less time trying to keep up with everything and more time identifying insights you can use to make your customer experience better.
Featuring cutting edge technology like Natural Language Processing, AI, Machine Learning, Sentiment Analysis and Rich Data Visualizations, Tatvam creates an extremely simple and user friendly way to minimize the time you spend reading comments, and maximize the time you spend taking action.
Some of Our Happy Clients
Advanced Technology Made Simple to Use
Tatvam was built using advanced technologies like AI, Machine Learning, Sentiment Analysis, NLP to help make the process of dealing with text-based comments faster and easier for users of any skill level.
Our highly advanced, but extremely user-friendly platform requires no coding or programming knowledge at all. Our customers enjoy AI-powered insights to consistently improve their customer experience all at the simple click of a button.
Industry Specific Solutions by Tatvam
Increase Attraction Revenue by analyzing guests’ sentiment. Use their feedback more smartly.
What Our Clients Say
VP Data Science and Data Acquisition Technology - Georgia Aquarium
We have been using Tatvam for over a year now and it is an excellent resource for us. Our entire organization follows the percent excellent scores weekly. We also find the ability to drill down on reviews about a specific topic and filter and report by time frame to be very useful.
Exhibits & Design Manager - Greensboro Science Center
Tatvam has been an incredibly useful tool for us! As a non-profit, where everyone is always busy, it's so helpful to have review data collected, analyzed, and organized for us. We especially love the daily review emails; they help us to stay on top of any feedback that requires immediate attention and to see trends in what visitors are saying.
Director, Marketing Technology - Herschend Family Entertainment
Tatvam has been an extremely valuable tool for several of our properties. Having our customer feedback organized and analyzed for us in Tatvam saves us a great deal of time and effort, while also providing excellent insight into the areas of our customer experience that we can act on to make the biggest positive impact for our guests.
Before using Tatvam, our teams found it extremely difficult to keep up with and analyze guest feedback to measure how each unique part of a guest's visit impacts the total experience.
Since implementing Tatvam, our customer feedback is much more accessible for properties that leverage the software, and each one has been able to make meaningful changes based on an understanding of the true sentiment of overall guest experience.