How customer feedback analysis helps improve the passenger experience at airports
Airports are a lot more than just runways and airplanes. The FAA disclosed that the United States sees 16 million flights every year with about 2,789,971 passengers flying in and out of the country every single day. Today, each of these passengers has a plethora of options to choose...
How Can Reviews Impact Local SEO?
Customer reviews and social network reputation are a massive part of the web now and are critical for all businesses. They’re especially vital for local businesses given their sheer prominence in local search results. An online review is nothing but a written sentiment that is left directly by a...
How important is Social Media for your entertainment business?
The social media boom in the last decade or so has brought about radical change in people’s lives throughout the world. Since the beginning of the 21st century, we have witnessed a drastic shift from an analog to a digital world. The internet has enabled bright minds across the...
The Secret To Boosting The Number Of Customers for Your Business
The primary goal of any marketing strategy is to identify your customers’ needs. And, it is so, because customers play a crucial role in developing a product and marketing a campaign. Consumers like to talk, and word of mouth is one of the best ways to market a product....
7 Reasons Why Customer Feedback Management Should be a Part of Marketing Strategy
Customer satisfaction is what all businesses aim for, irrespective of what service or product they have to offer. Every marketing strategy revolves around why customers should consider them. They all focus on the service or product they’re offering, but often ignore customer reviews. What they don’t realize is that...
The Clear Impact of a Customer Feedback Management Tool on Business Efficiency
Bill Gates, arguably the most successful business person of all time, has said, “Your most unhappy customers are your greatest source of learning”. In any business, the broad aim is to keep the business running plus growing. To do that, the existing customers have to loyally continue their relationship...
Importance of Customer Interaction through Online Review Management
Online customer review or customer feedback refers to how a product or service is viewed through the eyes of the consumer who has purchased it or has experience using it. If you are a business owner, you would know the importance of the customer reviews. The ratings, thoughts, opinions,...
Why is it Important to have Genuine Online Reviews?
The quality and popularity of many products used to be a mystery back in the day. There was no way that previous consumers could review the good or the bad about their product experience. Even if they somehow chose to review the product, odds are that most new consumers...
Business Challenges That Can Be Solved By Analysing the Reviews of Customer
Ever wondered why sometimes your business experiences a reduction in sales Well, you may be overlooking the significance of online review management. Analyzing the reviews of a customer is critical for understanding your customers and improving the customer experience. Fulfilling your customer’s needs is the key to increasing your...
NetServ rolls out Tatvam Analytics across Herschend Family Entertainment parks
Press Release Reference: Blooloop NetServ, a leading provider of customer feedback analysis, has announced that it will be implementing Tatvam Analytics to all Herschend Family Entertainment attractions. Tatvam Analytics by Netserv is an innovative customer feedback analysis product. It uses advanced machine learning and AI driven technology to help...