Ensuring Safety: Tracking Important Topics, Acting Fast, and Measuring Results
How top visitor attractions are using Tatvam during the COVID-19 pandemic to receive important alerts, measure guest sentiment and ensure a safe and enjoyable guest experience. The Challenge of COVID-19 It’s no secret that this has been the toughest year on record for the global attractions industry. With the...
Stuck at Home? Now is the Time to Plan!
Sooner or later the COVID-19 crisis will end, and we will be entering a new normal. When this happens, and your guests come back; they are going to be expecting a stellar guest experience. While you’re waiting, we’ve come up with a few things you can do now to...
Increase Attraction Revenue by Improving Guest Sentiment
The travel industry is currently at its peak. As a result, the visitors at attractions like theme parks, museums, zoos, etc. have increased across the world. Offering a valuable experience to these users is the best way to improve attraction revenue. The way to enhance guest experience lies in...
Use Feedback to Improve Guest Experience at Attractions
Word-of-mouth publicity can work wonders for any company, especially within the attractions industry. Where positive feedback can result in excellent footfall for an attraction, a negative one might result in many people refraining from trying or testing a new experience. Be it local or global travel – technology has...
Visitor Experience Strategy – 5 Tips for Success
In order to receive more positive reviews from guests, it’s necessary to first understand what your guests want. While there are many ways to improve how your guests feel about you, there are core concepts that must be implemented before anything else. Here are 5 guaranteed ways to improve...
Stressing the Importance of the Guest at your Attraction
Social Media, Online Review Sites, Email Surveys. With so many ways for people to interact with your attraction, how do you make sense of it all Or more importantly, how can you capitalize on it? Download Your Guide Today! Chapter 1: Content is the Prince; the Guest is King...