Voice of The Customer Platform

Drill into comments that mention specific topics, calculate topic specific customer sentiment across the entire voice of the customer, and track and measure your success against competition.

What Makes Tatvam Different?

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Data Source Agnostic

Tatvam can analyze qualitative data from any customer feedback source, like social media, review sites, survey responses, support requests and more. 

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Custom Topic Tracking

Tatvam gives you full control over what topics to track, along with detailed sentiment metrics for each custom topic. 

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Unlimited Use

Tatvam has no user seat restrictions, so everyone in your company can access the platform and gain value.

A Voice of the Customer Solution for Measuring Customer Experience, Reducing Customer Churn, and Increasing Revenue

Tatvam provides unparalleled access and insight into how customers feel about their experience. By leveraging technologies like AI, ML, NLP and Sentiment Analysis, Tatvam helps our customers save countless hours by helping them focus on identifying actions they can use to constantly improve their customer experience.

How Customers Use Our Platform

text analysis software

Look Up Comments by Topic

Tatvam tags every mention of every unique attribute that makes up your customer experience. Instantly access customer comments about any topic customers are saying about anything specific they need to look up. 

customer experience management

Rapid Response to Customer Concerns

Tatvam collects customer comments across any source of feedback in real-time and provide alerts on negative reviews or mentions of topics that you do not want to miss.  This ensures your team has 24/7 monitoring across all your customer engagement channels and never miss out on anything important. 

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Calculate Customer Sentiment on Any Topic

Tatvam has unparalleled accuracy when it comes to sentiment analysis. We provide detailed sentiment ratings on every mention of every unique aspect of every comment. This helps our customers see detailed sentiment metrics around any specific attribute of their customer experience at any time.

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Benchmark Against Competition

Tatvam lets you keep an eye on your competition in ways you never thought possible. Through our deep technological expertise, we monitor public feedback data of your closest competition for you to compare performance and sentiment. 

customer experience management

Measure Results over Time

Tatvam is always collecting and storing your customer comment data. As you make changes in your business, Tatvam becomes a critical source for you to measure how customers are reacting to your changes in real-time.

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Communicate Insights to Stakeholders

With unlimited user access for your entire organization, anyone can be set up to receive automated reports and insights directly pertaining to their area of the business. 

What Our Clients Say